Frequently Asked Questions
- 1. What are the advantages of purchasing Prestashop theme?
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The major advantage is price: You get a high quality design for just $130-$140. You don't have to hire a web designer or web design studio. Second advantage is time frame: It usually takes 5-15 days for a good designer to produce a web page of such quality.
- 2. What do I receive when I order a template from Prestashop-Themes.org?
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After you complete the payment via our secure form you will receive a confirmation email with link(s) to download .zip(s). The .zip file(s) contain the following: PSD file(s), HTML file(s), fonts and advanced clipart library.
You will need unzipping software to open the .zip archive. - 3. In what formats are your templates available?
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Prestashop website templates are available in Photoshop and HTML formats. Fonts are included with Photoshop file. In most templates HTML is compatible with Adobe® GoLive®, Macromedia Dreamweaver® and Microsoft Frontpage®.
- 4. What am I allowed and not allowed to do with the templates?
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You may:
- Build a website using the Prestashop theme in any way you like.
You may not:
- Resell or redistribute templates (like we do).
- Claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content providing companies and individuals.
- Make more than one project using the same template (you have to purchase the same template once more in order to make another project with the same design)
- 5. What is the difference between unique and non-unique purchase?
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- Non-unique purchase: Non-exclusive purchase means that other people can buy the Prestashop template you have chosen some time later.
- Unique purchase: Exclusive purchase guarantees that you are the last person to buy this Prestashop theme. After an exclusive purchase occurs the template is being permanently removed from the sales directory and will never be available to other customers again. Only you and people who bought the template before you will own it.
- 6. If I buy a template at the exclusive price does this allow me to resell that template unlimited times?
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No. You are not allowed to do this.
- 7. Is it reasonable to make unique purchase of Prestashop theme that was already purchased before?
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Yes. Because there is very small chance that you will find the same design on the net. There are more than 3,000,000,000 webpages online now according to statistics on www.google.com.
- 8. Is the license a one-time fee payment?
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Yes, the payment for your Prestashop template is a one-time fee without any additional charges. After purchasing you may use the template as many times as you need for one website.
- 9. Is it possible to buy the particular image from the template?
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No. We never sell the images separately from templates (as well as the templates separately from the images).
- 10. Is it possible for me to pay one price and have access to all downloads for a certain amount of time?
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Sorry, we do not provide membership based services.
- 11. Is there any return policy?
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Since Prestashop-Themes.org is offering non-tangible irrevocable goods we do not issue refunds after the product is shipped, which you are responsible for understanding upon purchasing any article at our site.
- 12. I would like to purchase Prestashop theme, but it is not available on the site anymore.
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The template has been sold out for exclusive price. Look for similar templates in our collection!
- 13. What is Adobe Photoshop?
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Adobe Photoshop is the world's most popular graphics editing package. You can find more info about Photoshop and download a free trial version at Adobe website.
- 14. What software do you recommend for making HTML?
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We think that Macromedia Dreamweaver is the best.
- 15. How can I modify flash portion of the template?
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You need to use Macromedia FlashTM to edit animated part of the template. Please visit the site of the developer: http://www.macromedia.com/software/
- 16. When I try to open the flash fla file, I get an error Unexpected file format.
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This means that .fla file is incompatible with your Flash version. Please install Flash MX2004 or Flash 8 (check the software requirements to the template) to edit this file.
- 17. Can I change the pictures on the flash animated website and put my own pictures instead?
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Yes, you can.
- 18. I was wondering if you could give me the contact info for a particular designer?
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Sorry, our corporate policy prohibits direct contacts with contractually obliged designers.
- 19. Is it possible to use your Prestashop theme to develop websites for my customers?
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Yes. It is perfect for designers who want to offer their customers a high-quality design and also save time and money. Mind that when you purchase the template with oridnary or exclusive licence you're entitled to create only one project (one domain name).
- 20. Can I put low resolution thumbnails of templates on my website for my clients to choose designs?
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Yes, of course.